FAQ

When do I receive the material?

Immediately after the payment is confirmed, the download links are enabled.  

 How many times can I download the material?

We advise you to download the material at confirmation of purchase. There are no download limits. If you have any problems dowloading, send us an email to contact@themazeescapes.com 

Does acces to the video expire? 

No, the link to the video is active to use whenever you want to play. 

Are they easy to put together? 

Escape games are designed so that you can print them at home. Some have material in A3 size (double letter sheet) but you can print them at home on two A4 sheets and then join them. Those materials that we recommend are on thicker paper doesn’t need to be printed outside, but can be glued on thicker sheets such as cardboard.  

What if I have doubts during assembly? 

To assist in the assembly of the game, among the download material there is a presentation. In the presentation there is a WhatsApp number as a channel to make any query. You can also do it through our account on Instagram: @themazeescapes. 

Do I have to buy anything else for the escape assembly? 

All escapes are designed so that only with prints you can assemble them. In some, however, you may need to use elements that are in every house: bottles, chairs, paintings, tables, towels, and more. 

How much space do I need? 

All escapes are designed to take place in a single room, most of them indoors as doors have to be opened. If you want to include more spaces, the experience is enriched. 

Can they be organized outdoors?

You will find this fact in each of the games since some, due to their dynamics ans sense of story, are not suitable for outdoor play. 

Can I play if I am the one who organizes? 

Of course! The answers to each riddle are at the end of the organizer’s guide, but you only see them if you want. 

How many players can participate? 

Escapes are intended for up to 10 players. If there are fewer of them, the experience is even better. If there are more than 10, we recommend groups that compete with each other. For this you won’t have to buy the game again but print as many as teams participate. 

In escapes inspired by series or movies, is it necessary to have seen them? 

You will find this information in the description of each game.

If the games are for thise over 13, can minors play? 

When an escape is put together, it is cataloged for certain ages based on the type of dynamics and enigmas to be solved. This does not imply that it can’t be played by people of different ages. What may happen is that, if necessary, they need the organizer’s guide to be able to move forward and perhaps they won’t arrive with the defined time. 

What happens if we fail to complete the game? 

As in every escape room, if they don’t complete the game… they fail to get out or meet the objective. It is up to the organizer to define how they manage the game, whether to give more time to the group or not.